Reviews
Recommend
Dignity/Respect
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Information
Cleanliness
Staff
Reviews
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
5
5
0
Review of Ellis Ward
written by a patient
23rd March 2019
-Excellent standards of professionalism from all members of staff.
-Clean and meticulous ward environment.
-Good quality, tasty food - a good range with helpful symbols for special diets.
-Welcoming environment for visitors - tea, coffee etc and day room a real plus.
-The extra special element was the kindness and commitment of the staff who showed such respect and humanity. This must aid recovery.
-Can't think of anything to improve - perhaps a more consistent routine at night - i.e time of meds, lights and etc but a minor issue.
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
5
5
0
Review of Ellis Ward
written by a patient
23rd March 2019
A perfect stay for my 1st chemo cycle. Everybody and members of staff through to all levels were understanding and kind, under a lot of pressure. The building lovely and clean.
PS and food was cooked well and served with care.
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
5
5
0
Review of Ellis Ward
written by a patient
23rd March 2019
Staff were lovely, cheery, upbeat, funny and all round good people.
Aircon a little loud but other than that all was excellent.
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
4
5
0
Review of Ellis Ward
written by a patient
23rd March 2019
Very kind attentive staff. Nothing too much trouble.
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
4
5
0
Review of Ellis Ward
written by a patient
23rd March 2019
Staff on the ward and in the treatment areas were all lovely, warm and caring. Ward was clean and kept tidy.
Improvement - more porters and they shouldn't talk to each other in their own language.
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
4
5
0
Review of Critical Care Unit
written by a patient
23rd March 2019
It was an experience to see the care and dedication. This was shown the patient care while having their treatment. This includes all the staff who visit the ward each day.
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
5
5
0
Review of Diagnostic Radiology Chelsea
written by a patient
23rd March 2019
Wonderful - attentive, courteous, professional, prompt as always since September.
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
5
5
0
Review of Radiosurgery
written by a patient
23rd March 2019
Friendly staff, good at explaining the care received.
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
23rd March 2019
All the staff are highly trained and very professional, making me feel totally at ease. I couldn't praise them enough. Exceptional care!
The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
5
5
0
Review of Radiosurgery
written by a patient
23rd March 2019
The staff were very understanding. I had a bit trouble with transport and the team, worked around it with me which I am very grateful.